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CASE STUDY: WEBQUEST

From Innerbus Co., Ltd. An innovative log management solution provider

Innerbus WebQuest
Web log analysis solution for E-marketing

Example 1:  For a large central library


The website of a large central library offers books related to Art and Science, On-line books for downloading. It has information about contents of library, opening time, use time, reference library, guidance facilities, inquiry, borrowing/returning of books, and cost of book etc.,

  • Problems faced:
    • Cannot know which content or books was referred by a visitor from the website
    • Could not grasp the visited pages and books in demand
    • Although the website structure is improved, the business in not improved because of the lack of knowledge about customer’s likings.
    • Could not find file download details, etc.,
  • Introduced WebQuest in the environment:
    • Establishment platform: Solaris
    • Server: Apache
    • Collected: Log file giving a summary that is more than 100 MB a day
  • WebQuest introduction effect:
    • Organized the contents in website effectively to attract visitor’s attention
    • Got the details of downloaded files
    • Reduced expense on useless books in the library
    • Improved the website according to the visited pages report
    • Came to know which type of the book, a visitor is really interested in
    • Modified to suit even the customers from different time zone


Example 2:  H Development CO., LTD.


A private business establishment has Intranet and Internet facility for its smooth operation.

  • Problems faced:
    • Frequent browsing, unnecessarily wasting system resources and time
    • Increase in the complaints about technical problem


  • Introduced WebQuest in the environment:
    • Establishment platform: Solaris
    • Server: Apache
    • Collected: Log file giving a summary that is more than 300 MB a day
  • WebQuest introduction effect:
    • The analysis shown the details about each employee’s internet usage, incoming and outgoing mail details
    • The sites visited and time spent by the employees is found and necessary action taken
    • The increase in Internet speed, reduction in technical problems
    • Totally an efficient working environment is established
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